Libra Spins Casino VIP Programme: Tiers, Perks and Support

Our VIP programme is tiered, so your benefits are linked to your place within the programme. The rewards are designed to give regular players more ways to enjoy their account, with support and account benefits included alongside play-related perks.

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The available benefits include cashback, free spins, personalised rewards, higher withdrawal limits, faster withdrawals and priority support. The highest tier also includes a dedicated account manager for more direct account assistance.

The programme rewards ongoing play rather than offering one single benefit to every player. As a tiered scheme, it gives different levels of account perks depending on your position within the programme.

There is no need to treat every perk in the same way. Cashback, free spins, personalised rewards, support benefits and payout-related perks each serve a different purpose. Look at the benefit available to your tier before you use it, so you know what it is intended to provide.

• Look at which VIP benefits are available to your current tier.
• Use cashback and free spins as part of your planned entertainment budget.
• Ask support about a personalised reward before activating or using it.
• Keep your deposit and loss limits in place while you play.
• Contact the VIP support team when you need help with an account benefit.

The VIP programme sits alongside the wider account rather than replacing your normal account controls. You can enjoy the benefits that apply to you while continuing to manage deposits, losses and time away from play.

Cashback is one of the central VIP perks. It gives eligible players a reward connected with their VIP status, while free spins provide another way to use the casino account. Personalised rewards add a more tailored element to the programme.

These benefits are separate from the practical account advantages available through the programme. Higher withdrawal limits and faster withdrawals are included among the VIP perks, while priority support is there when you need help with your account.

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The programme is built around the value of the overall account experience. That means the support and account-management benefits matter just as much as the play-related rewards. If you prefer practical help over extra play, priority support and the dedicated account manager at the highest tier are important parts of the offer.

VIP support gives you a more direct way to ask about your account and its rewards. Live chat and email support are available 24 hours a day, seven days a week, so you can ask questions at any time.

Priority support is included among the VIP perks. At the highest tier, a dedicated account manager is also available. This provides a named point of contact for account assistance and questions about the benefits connected with your status.

• Ask which VIP rewards are available to your tier.
• Request help with a cashback or free-spin benefit.
• Ask about account support connected with higher VIP levels.
• Use live chat or email at any time of day.
• Keep your questions focused on the account feature you want to use.

Support is available in English. Keeping your account information accurate can also make it easier for the support team to help with account questions and identity checks.

VIP status does not change the need to play within your limits. Every account includes tools to help you stay in control, including deposit limits, loss limits, cooling-off periods and self-exclusion.

You can set a cooling-off period from 24 hours to 6 weeks. If you need a longer break, self-exclusion is available for a minimum of 6 months. These tools are there whether you are using cashback, free spins or any other VIP benefit.

• Set a deposit limit before you play.
• Use a loss limit to keep spending within your chosen amount.
• Choose a cooling-off period when you want time away.
• Use self-exclusion for a minimum of 6 months if you need a longer break.
• Remember that the service is for players aged 18 and over only.

A few simple habits can help you use the programme without losing sight of your budget. Start with the reward that fits your plans, then use support when you need a clear explanation.

1. Check your available tier benefits

   Look at the VIP rewards connected with your current level before choosing what to use.

2. Choose one benefit at a time

   Decide whether cashback, free spins, a personalised reward or an account benefit is most useful for your plans.

3. Set your limits first

   Use deposit and loss limits to keep your session within a budget you have already chosen.

4. Ask support when a term is unclear

   Live chat and email are available 24/7 for questions about your VIP account and its rewards.

5. Take a break when you need one

   Use a cooling-off period or self-exclusion if playing stops feeling comfortable or controlled.

The VIP programme is there to add account benefits to your play, not to encourage you to spend more than planned. Keep your limits in place, use the perks that suit you and treat gambling as entertainment.