Responsible Gaming

We want you to use your account in a way that remains affordable, controlled and suitable for you. Gambling involves risk, and there is no guaranteed way to win. You should only gamble with money you can afford to lose after your essential living costs and other financial commitments have been covered.

Gambling is for entertainment. It should not be used to pay bills, solve money problems, replace employment or recover losses from earlier play. Never borrow money to gamble, and do not use money set aside for rent, household costs, credit repayments or other important needs.

Set a budget before you play

Decide how much time and money you are comfortable spending before you start. Treat that amount as a fixed entertainment budget. When the budget has been used, stop playing rather than adding more funds. Keeping gambling separate from your everyday finances can make it easier to see what you are spending.

• Set a spending limit that fits your personal circumstances.
• Keep track of deposits, stakes and withdrawals rather than relying on memory.
• Avoid gambling when you are upset, tired, under the influence of alcohol or trying to win back money.
• Take regular breaks and make time for other activities.
• Do not see a win as income or a loss as a debt that must be recovered.

We hold a gaming licence and use account verification controls to help protect players and keep our services suitable for adults. You are responsible for keeping your account details accurate and for telling us if you need help controlling your gambling.

Your account includes controls that can help you manage how much you deposit, how long you play and whether you can access gambling at all. You can find the available settings in the responsible gambling, account or cashier area, depending on how the control is displayed. Select the control you want, enter the requested amount or period and confirm the change.

Deposit limits

A deposit limit restricts the amount you can add to your account over the period shown in your account. Choose a daily, weekly or monthly limit where available, and set it before you deposit. The account screen will show the options that apply to you. A lower limit normally takes effect promptly, while a request to increase a limit may be subject to a waiting period. The confirmation message will explain when the change applies.

Loss and session limits

Loss limits can help you control the amount you are prepared to lose during a stated period. Session limits can help you restrict the length of time you spend playing. Set each limit at a level you can afford and allow for the full period covered by the setting. These controls are not a guarantee that you will stop playing at a particular moment, so leave the account when your limit is reached and take a break.

Time-outs

Use a time-out when you want a temporary break from gambling. Select the time-out option in your account, choose the period shown and confirm it. During the time-out, access to gambling may be restricted and you may not be able to cancel the setting early. The account will show when the break ends. A time-out is useful after a difficult session, when gambling is taking too much attention or whenever you want space to consider your habits.

Self-exclusion

Self-exclusion is a longer-term decision to stop using gambling services. Follow the self-exclusion steps in your account and select the period available to you. Once confirmed, access to gambling will be restricted for the selected period. Do not open another account or try to bypass the restriction. If you think you need to stop, choose self-exclusion rather than relying on willpower alone.

Reality checks

Reality checks remind you how long you have been playing and may show information about your activity. Use the prompts as a reason to pause, check your spending and decide whether to continue. You can set the frequency shown in your account. A reality check does not automatically close your session, so you should stop and sign out if you no longer want to play.

If you cannot find a control or are unsure how it works, contact us through the live chat on the site or by e-mail at support@libraspins-casino.co.uk. We can explain the available settings, but we cannot decide what limit is right for you.

Gambling can become harmful gradually. Consider your behaviour honestly and look for changes in your finances, mood, relationships or daily routine. One sign may be enough to justify taking a break and speaking to someone.

• You spend more money or time gambling than you planned.
• You increase your stakes because smaller amounts no longer feel sufficient.
• You keep gambling to recover losses or feel pressure to win back money.
• You hide gambling, deposits, losses or account activity from people close to you.
• You borrow money, sell possessions or miss payments because of gambling.
• You feel restless, irritable or anxious when you try to stop.
• You use gambling to escape stress, low mood, loneliness or other problems.
• Gambling affects your sleep, work, studies, relationships or responsibilities.
• You have tried to cut down or stop but have not been able to do so.
• You think about gambling for much of the day or return soon after deciding to stop.

If any of these points apply, stop playing and use a time-out or self-exclusion in your account. Do not wait for the situation to become more serious. Speaking openly with someone you trust can also make it easier to take the next step.

You do not have to manage gambling concerns alone. The organisations below provide information, advice or support for people affected by gambling. Their services are separate from our account controls, so you can contact them directly for confidential help.

• GambleAware provides information about gambling harms and practical guidance for people who want to understand their gambling or make a change.
• GamCare offers confidential advice and support for people affected by gambling, including help for family members and friends.
• GamStop is a free UK-wide self-exclusion scheme that can help you block access to participating online gambling services for a selected period.
• The National Gambling Helpline provides confidential support and information for people concerned about their own gambling or someone else’s gambling.

You can also speak to your GP, a qualified health professional or a trusted person in your life. If gambling is connected with debt, relationship difficulties or mental health concerns, ask for help with those issues as well as the gambling itself.

Our gambling services are for people aged 18 and over. We use age and identity verification measures, and we may request documents or additional information before an account can be used fully. Do not allow anyone under 18 to use your account, and do not share your login details with another person.

You are responsible for keeping your password, device and account access secure. Use a strong password that is not used elsewhere, sign out when you finish and avoid saving your login details on a shared device. If you think another person has accessed your account, contact us promptly through live chat or at support@libraspins-casino.co.uk.

Practical steps at home

• Use parental control software on computers, tablets and mobile devices used by children.
• Set device restrictions that limit access to gambling content and prevent unauthorised downloads.
• Keep payment cards, banking details and account passwords away from children.
• Do not leave an active gambling session open on a shared device.
• Explain that gambling is an adult activity involving financial risk, without asking a child to help operate an account.

Parental controls can reduce the chance of accidental access, but they are not a complete substitute for supervision. Check the settings on each device, keep software updated and use a separate user profile where that option is available. If you believe a minor has used your account, stop access and contact us so we can help secure it.