About Us

This page explains who we are, the standards that guide our service and how we support players using Libra Spins Casino. It also outlines the checks, payment controls and safer gambling tools available through your account.

Worth a spin

Who we are

Libra Spins Casino is an online casino for players in the United Kingdom. We provide a digital place to access casino games through your account, with information about available games, balances, deposits and withdrawals set out in the relevant areas of the site.

Our casino includes slots, live tables and jackpot games from established studios. Game rules, features, availability and any applicable terms are shown before or during play, so you can decide how to use the service with the relevant information in front of you.

We keep our role clear: we provide the account and cashier environment, explain the main account processes and give you ways to contact us when you need help.

What we stand for

Our approach is based on four practical commitments that apply to the way we offer games and manage your account:

Fair play: games are provided on clear terms, with the relevant rules and outcomes explained through the game and account information.
Fast payouts: we aim to process eligible withdrawal requests promptly, subject to account checks, the payment method and the terms shown in the cashier.
Safer gambling: we provide tools and information to help you set appropriate limits, take breaks and keep gambling within your chosen boundaries.
18+ access: Libra Spins Casino is for adults aged 18 and over. We use account and age checks to help prevent underage access.

We operate under a gaming licence and verify accounts as part of our responsibility to provide a controlled and secure service.

How we look after players

Account verification helps protect you, your balance and the service from unauthorised use. We may ask for information or documents when needed to confirm your identity, meet our obligations or complete a withdrawal. Any requested information should be accurate and kept up to date.

Payments are handled through secure processes available in the cashier. Deposits and withdrawals remain subject to the payment method, account status, applicable checks and the terms displayed when you use the cashier.

Our support team is available around the clock at support@libraspins-casino.co.uk and through live chat on the site. We can help with account access, verification, payments, safer gambling tools and general questions about using the service.

Use the deposit limits shown in your account to decide how much you can add.
Choose a time-out if you need a temporary break from gambling.
Request self-exclusion if you want to stop using your account for a longer period.
Support is also available from GambleAware, GamCare, GamStop and the National Gambling Helpline.